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Now Hiring Guest Service Representatives at our ampm locations!
OWN your Career with Thorntons and enjoy these benefits…
Are you looking for a company that provides opportunity to GROW your career in a fast-paced, team environment? Thorntons has a thriving culture focused on the core values of Delighting the Guest with Restless Dissatisfaction and a Passion for Detail while Having Fun and Cheering for Each Other. Everyone Counts. No matter what you look like, where you are from, or who you love – We Welcome You!
If you are energetic, professional, career-minded, and want to help make ampm our Guests’ favorite place to stop when they are on-the-go, then we want YOU to apply now!
The Guest Service Representative (GSR) is responsible for delighting Thorntons’ Guests with a fast, friendly, fresh, clean, and in-stock shopping experience. GSRs assist in maintaining brand standards through the execution of tasks within the Store Operating System, providing a craveable fresh food and beverage offering in a food safe environment, and supporting store goals and initiatives.
Requirements
Essential Job Functions (Responsible to)
We have had success with candidates that have held positions in industries such as convenience, restaurant (quick-service and fast casual), retail, and hospitality. We will consider candidates that may be looking for their first job, reentering the workforce, and/or have held previous job titles such as Customer Service Representative, Cashier, Retail Sales Associate, Food Service, Crew Member, Shift Lead, Shift Supervisor, Assistant Manager, General Manager, Store Manager, and Restaurant Manager.
Compensation:
*Thorntons LLC is committed to being an Equal Opportunity Employer and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact one of our HR Members to assist you at 800-928-8022 (press 0) from 9AM-4PM EST M-F.
Job Type: Full-time
Pay: From $18.50 per hour
Expected hours: No less than 30 per week
Benefits:
Schedule:
Work setting:
Work Location: In person
Full Time
Retail
$30k-40k (estimate)
03/14/2024
06/11/2024
mythorntons.com
LOUISVILLE, KY
1,000 - 3,000
1971
Private
MATTHEW A THORNTON
$500M - $1B
Retail
Thorntons is a Kentucky-based company that owns and operates a chain of 208 convenience stores that offers foods, beverages and fuels.
The job skills required for Guest Service Representative (GSR) include Customer Service, Guest Service, Cash Handling, Accounting, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Representative (GSR). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Representative (GSR). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Service Representative (GSR) positions, which can be used as a reference in future career path planning. As a Guest Service Representative (GSR), it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Representative (GSR). You can explore the career advancement for a Guest Service Representative (GSR) below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Representative job description and responsibilities
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
01/14/2022: Daytona Beach, FL
A guest service representative generally needs to have excellent communication skills.
01/24/2022: Newark, NJ
They work towards guests’ satisfaction by fulfilling their needs during their trip.
02/19/2022: Springfield, OH
Operates telephone switchboard professionally and efficiently, receives and transfers calls, takes guest messages thoroughly and accurately, and notifies guests of messages.
12/09/2021: Long Beach, CA
Guest Service Representatives are required to perform all the hospitality services to ensure good customer satisfaction.
02/22/2022: Lawrence, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Representative jobs
Celebrate Success and Learn to Deal With Failures.
02/09/2022: Orlando, FL
Learn the basics, then move on to bigger things.
12/21/2021: Sioux City, IA
Developed excellent customer service and sales experience; developed extensive knowledge of database entry; developed professional communication skills.
03/03/2022: New Suffolk, NY
For the job role of a Guest Service Representative, have to be good at organizational skills to provide good customer service to the guests.
02/22/2022: Florence, AL
Guest Service Representatives have to be good at organizing things and maintaining other duties around the premises.
02/09/2022: Manchester, NH
Step 3: View the best colleges and universities for Guest Service Representative.